Last Updated Date: [January 29, 2026]
Effective Date: [January 29, 2026]

[ Chengdu HercuLux Photoelectric Technology Co., Ltd] (hereinafter referred to as “we”, “our company” or “[HercuLux]”) attaches great importance to your privacy and personal information protection. This Privacy and Cookies Policy (hereinafter referred to as "this Policy") aims to clearly inform you of:

• How we collect, use, store, share and protect your personal information;
• How we use Cookies and similar technologies;
• The rights you have as a subject of personal information;
• How we ensure the security of children's personal information;
• The update method of this Policy and contact information.

Please carefully read and fully understand this Policy before using our website (URL: https://www.herculux.com/, hereinafter referred to as "this Website")
By accessing or using this Website, you agree that we will process your personal information in accordance with this Policy. If you disagree with any content of this Policy, please stop using this Website immediately.

 

I. How We Collect and Use Your Personal Information

1.1 Automatically Collected Information

When you visit this Website, our servers may automatically record the following information:

• IP address, device model, operating system, browser type;
• Access time, page browsing path, stay duration;
• Website error logs, network usage.

Purpose: Used for website operation and maintenance, security protection, traffic analysis, and improving user experience.

1.2 Information You Voluntarily Provide

When you perform the following operations through this Website, we may collect the information you actively submit:

• Contact and consultation: Name, email address, phone number, company name, message content;
• Account registration: Username, password, mobile phone number, email address;
• Newsletter subscription: Email address, industry preferences;
• Online ordering/application for services: Shipping address, invoice information, payment information (Note: Payments are usually processed by third-party payment platforms, and we do not directly store sensitive information such as bank card numbers).

Purpose: Used to respond to your requests, provide services, send notifications, fulfill contractual obligations, and conduct customer management.

1.3 Legal Basis for Usage Purposes

We only process your personal information on the following legal bases:

• Fulfilling the contract with you (e.g., processing orders, providing services);
• Obtaining your explicit consent (e.g., newsletter subscription);
• Fulfilling legal obligations (e.g., tax and audit requirements);
• Necessary to safeguard the legitimate rights and interests of our company or third parties (e.g., preventing fraud, ensuring network security).

II. How We Use Cookies and Similar Technologies

2.1 What Are Cookies?

Cookies are small text files stored by the Website on your device, used to identify your browser, record preferences, and enhance browsing experience.

2.2 Types of Cookies We Use

Type	Purpose	Necessary?	Example
Essential Cookies	Ensure the normal operation of basic website functions (e.g., login status, shopping cart)	Yes	Session ID
Performance/Analytics Cookies	Collect anonymous usage data to optimize website performance	No	Google Analytics (if used)
Functional Cookies	Remember your preferences (e.g., language, region)	No	locale setting
Advertising/Marketing Cookies	Used to deliver personalized advertisements (if applicable)	No	Facebook Pixel (if used)

Note: Except for essential Cookies, the use of other Cookies will require your consent through a Cookie consent banner upon your first visit. You can refuse or delete Cookies at any time through browser settings or the Cookie management tool on this Website, but this may affect the use of some functions.

2.3 Third-Party Cookies

This Website may embed third-party services (e.g., video players, social media plugins, analytics tools), which may set their own Cookies. We cannot control their behavior, and we recommend that you review the privacy policies of the relevant third parties.

III. How We Share, Transfer or Disclose Your Personal Information Publicly

We will not sell, rent or arbitrarily share your personal information with any unrelated third parties, except in the following circumstances:

1. Obtaining your explicit consent;
2. Necessary to fulfill the contract (e.g., entrusting a logistics company to deliver goods);
3. In accordance with legal regulations or the legitimate requirements of government authorities;
4. In transactions such as mergers, acquisitions, and asset transfers, we will require the new controlling party to continue to comply with this Policy;
5. After de-identification or anonymization, used for statistical analysis or commercial research (such information is no longer considered personal information).

We promise to sign data processing agreements with entrusted processors to ensure that they take adequate security measures to protect your information.

IV. Storage and Cross-Border Transfer of Personal Information

1. Storage location: Your personal information is generally stored within the territory of the People's Republic of China.
2. Storage period: We only retain your information for the shortest period necessary to achieve the purposes stated in this Policy, for example:

• Consultation records: Retained for 2 years after the problem is resolved;
• User accounts: Deleted within 30 days after you cancel your account (unless otherwise specified by legal regulations);
• Transaction records: Legally retained for no less than 5 years.

Cross-border transfer: If it is necessary to provide personal information overseas due to business needs, we will:

• Separately obtain your explicit consent;
• Pass the security assessment organized by the national cyberspace administration, or sign a standard contract, or obtain personal information protection certification;
• Inform you of the name, contact information, processing purpose of the overseas recipient and your rights.

V. Your Rights

In accordance with the Personal Information Protection Law, you have the right to:

• Access your personal information;
• Correct inaccurate or incomplete personal information;
• Delete your personal information (e.g., when the processing purpose is achieved, you withdraw consent, etc.);
• Withdraw consent (without affecting the processing activities based on consent before withdrawal);
• Restrict processing or refuse automated decision-making;
• Obtain a copy of the personal information you provided to us (in a structured, common format);
• Cancel your account (through account settings or by contacting customer service);
• File a complaint: Submit a complaint to us or the provincial cyberspace administration of your location (e.g., Central Cyberspace Administration of China Illegal and Bad Information Reporting Center).

Exercise method: Please submit a request after identity verification through the contact information at the end of this Policy. We will respond within 15 working days.

VI. How We Protect Your Personal Information

We adopt technical and management measures to protect the security of your personal information, including but not limited to:

• SSL/TLS encrypted transmission;
• Access permission control and operation log audit;
• Regular security testing and vulnerability fixes;
• Employee confidentiality agreements and security training.

Nevertheless, no method of internet transmission or electronic storage is 100% secure. In the event of a data breach, we will promptly notify you and the regulatory authorities in accordance with the law.

VII. Regarding Children's Personal Information

This Website does not provide services to minors under the age of 14. We will not collect children's personal information knowingly. If you find that we have inadvertently collected children's information, please contact us immediately, and we will delete it as soon as possible.

VIII. Updates to This Policy

We may update this Policy due to business adjustments, legal changes or technological upgrades. The updated Policy will be posted in a prominent position on this Website with the update date indicated. For major changes (such as changes in processing purposes or sharing objects), we will notify you separately through pop-ups, emails, etc.

IX. Contact Us

If you have any questions about this Policy, wish to exercise your rights or file a complaint, please contact us through the following methods:

• Company Name: Chengdu HercuLux Photoelectric Technology Co., Ltd
• Customer Service Email: [hr1@herculux.com]
• Customer Service Phone: [028-85887727]

You can also file a complaint with the Cyberspace Administration of China or the provincial cyberspace administration of your location.